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The State of Technology for Law Enforcement

2023 continued to bring challenges for law enforcement agencies. They had to keep up with increasing crime rates while working to recruit new talent and retain existing officers and deputies. Recognizing the seriousness of this challenge, the Justice Department even issued a report aimed at improving police hiring nationwide.  This is an ongoing challenge — […]

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The Rugged Tools Every Field Service Technician Needs

Utilities and renewable energy companies are on the front lines of the energy transition. They must build, connect, and operate new energy sources while also maintaining the existing grid infrastructure. At the same time, extreme weather risks are on the rise, from record heat to more frequent storms. These challenges are putting pressure on the […]

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The Growing Challenges of Remote Work in Highly Secure Government Organizations

At a time when remote work has become the norm for many professionals, the practice of “work from anywhere” is now part of even the most highly secure organizations. This introduces a unique set of challenges distinct from those the average office worker faces. The stakes are significantly higher, with rapid deployments, mobilization activities, data […]

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Why 2024 Tech Deployments Will Center on Support Services Just as Much as Hardware

A recent survey uncovered the main driver behind digital transformation efforts in 2024: boosting business productivity. Technology is key to enhancing employee efficiency — it allows them to digitize manual processes and streamline communication and data collection. However, an abundance of new technology deployed at once can place a burden on IT teams. This poses […]

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How Frontline Mobile Tech Supports Federal Operations

Information technology is a major component of frontline federal operations to assist personnel with real-time communication for the 1.3 million active-duty and reserves forces to stay ready to deploy at any moment. Technology spending in the U.S. military increased 16.2% for 2023 to $130.1 billion from $112 billion. Much of these costs go to research, […]

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Upgrading to Windows 11: Should you DIY?

Microsoft has implemented a phased rollout for Windows 11 since releasing the operating system in October 2021. As public sector agencies, utilities and enterprises consider upgrading to Windows 11 from Windows 10, many may remember the hassles and challenges associated with the migration from Windows 7 when Microsoft stopped supporting that OS in 2020. Failing […]

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Technology and Law Enforcement: What’s Important to Leaders?

In a recent survey of law enforcement professionals, we asked about their top priorities for work and technology in the immediate future. We found that leaders were most concerned about employee experience and internal operations. To address these concerns, agencies are focusing on how they can use technology to streamline internal operations and help staff […]

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Digital Transformation is Defining the Future of Utilities

Digital transformation in the energy and utility industry will continue to drive operational efficiency and a service transformation for customers. By focusing on modernizing assets and infrastructure — from power generation to production to transmission and distribution — utility companies can improve communication and reduce service downtime for customers. This is supported by innovative digital […]

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Winning the reshoring game takes strong tech support services and partners

Words like “resurgence” and “renaissance” have been thrown around the U.S. manufacturing sector for many years as efforts to restore U.S. production capabilities have ebbed and flowed. Now, however, reshoring efforts have begun to bear fruit. Spurred by government incentives, problems finding skilled workers, ongoing supply chain disruptions, and the desire to get operations closer […]

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How First Responders Can Scale Emergency Response with Technology

An estimated 240 million calls are made to 911 in the U.S. every year. This challenges public safety teams to architect, dispatch, and coordinate effective and efficient responses, while also remaining constantly informed amid an influx of calls. During these stressful times, it is imperative that response teams and key decision makers are able to […]

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