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The Rise Of The Appointment Economy: The Last Mile Of Customer Engagement Will Be Scheduled, Optimized And Personalized

As the world starts to open up, digital-first behaviors are giving rise to an appointment economy to enhance customer engagement and experiences in the field. Appointments-as-a-service help companies to improve safety for customers and employees while respecting the value of the their time. Have you ever booked an appointment with a service provider and been […]

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How Mobility Can Support Just-In-Time Supply Chain Models of the Future

Known for their lean approach to inventory management, just-in-time models came under scrutiny when the pandemic emerged. Here’s how mobile technology can help companies leverage JIT without sacrificing on customer service.   Focused on minimizing inventory and increasing efficiency, the just-in-time (JIT) supply chain model caught on quickly in the 1970s when Toyota adopted it […]

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What telematics delivers to trucking and how fleets use it

Advances in telematics combined with pandemic-driven industry changes have led trucking firms to expand beyond simple electronic logging devices (ELDs) into more comprehensive mobile solutions that enhance driver safety, reduce risk on the road, and provide useful operational data to drive informed decision-making processes. The following article from Transport Dive discusses telematics trends and the […]

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Preparing for the Unexpected Starts at a TOUGHBOOK Service Center

Companies that furnish their employees with rugged laptops and handhelds do so for a variety of reasons, from their ability to withstand harsh conditions like moisture and drops to reliability and productivity. And while rare, accidents happen that can cause units to stop functioning or function more sluggishly. Maybe an employee went rogue and caused […]

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Security for Telework, BYOD and Beyond

Since the pandemic began, the Defense Department has undergone major policy changes in pursuit of a more comprehensive cybersecurity strategy. As employees work remotely and use their personal mobile devices for daily operations, the need for security has heightened. This article promotes awareness for well-rounded security methods as Bring Your Own Device programs become more prominent […]

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Most contractors have a digital transformation strategy, study finds

The construction industry is adopting new technologies such as artificial intelligence, machine learning, and construction software to better organize and leverage data. This article by Construction Dive is based on a study that found a disconnect between U.S. owners and contractors on which types of technologies are important in the industry, and the challenges of […]

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Intuitive Wearables + TOUGHBOOK Devices Equal Ultimate Warehouse Efficiency

Running a busy warehouse or distribution center in a tight labor market where such positions have experienced high turnover is no easy task, but that’s the current case for many warehouse managers. These employees are responsible for their worker’s safety in an environment that’s becoming increasingly automated, while trying to stay ahead of the growing […]

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Putting data to work on the factory floor

The manufacturing sector continues to advance in technology and data collection, but some manufacturers are now facing roadblocks when it comes to data management. This article, based on the Rethink Data report by Seagate and IDC, shares the lags in the system, the value of data put to work, and how data capture may be […]

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The sun is setting on fleets that rely on 3G for telematics

As cell networks advance towards 5G, providers are planning to shut down 3G networks entirely by 2022. While this transition will improve real-time tracking of assets, businesses may face many challenges and will need to adjust and adapt. Heather Larson shares the next steps for fleets and how they may assess the marketplace. Cellular networks […]

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Inventory accuracy is a must-have to cut waste in supply chains

From zero carbon emissions to zero-waste programs, there’s still one unexposed problem that lies at the heart of climate change and waste issues, called zero shrink. The shrink movement focuses on food supply chain issues of misused inventory, lost product, and lost profit. This article sheds light on the impact of food waste on the […]

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