It’s the age-old conundrum: Your utility organization needs new tech, but that means migrating data and systems, checking for compatibility, and getting utility workers up to speed on using new hardware and systems. However, putting rugged laptops and tablets into the hands of your field service technicians can significantly enhance operational efficiency and connectivity while […]
Security solutions are always evolving. While most people are aware of threats such as viruses that affect operating systems, many new threats target the devices themselves. Bad actors are now attacking vulnerabilities in the supply chain to corrupt devices before they even reach the end user. These types of threats have even affected some of […]
Whether it’s a power plant location or a remote field of solar arrays, power generation sites are large-scale installations that present unique challenges for any utility technician. Their sheer size and location far from developed areas can complicate connectivity, while at the same time, there is more equipment and sensor data than ever to process. […]
2024 was the year we revolutionized the employee experience. Artificial intelligence (AI) became top of mind for organizations everywhere. According to one McKinsey study, pre-2024 AI adoption among organizations hovered around 50 percent. At the start of 2024, it rose to 72 percent. This trend will only accelerate in 2025 as mission critical industries continue […]
Data breaches pose more risk than ever for companies, with the global average cost of a data breach in 2024 now sitting at $4.88 million, according to data from IBM. Organizations that rely on remote workforces or workers deployed in the field face an increased set of risks, making mobile device cybersecurity solutions more critical […]
Law enforcement workflows have grown more complex in recent years, especially with 87% of officers working in departments that are not fully staffed. With fewer officers and deputies, response times increase, and other department staff, such as investigators, may have to shift responsibilities to meet community needs. It also adds a burden on in-office and […]
We are living through times of transition, with technological advancements enhancing the daily operations of almost every industry and human-tech augmentation becoming practical for workforces worldwide. In particular, artificial intelligence (AI) is transforming how industries, including electric utilities, manage their field operations. AI’s ability to analyze vast amounts of sensor data in real-time allows decision-makers […]
Without proper IT support, getting new rugged devices to employees across the entire enterprise can significantly strain your IT department — especially if those workers aren’t centralized in a single location. If your organization has field crews, deployed workers, or a nationwide network of facilities to contend with, the complexity of end-user device deployments in […]
Time is of the essence for emergency medical services (EMS). Yet, nearly half of EMS professionals say their response time to critical 911 calls has increased. This is the result of 86% of departments experiencing staffing challenges in recent years. Staffing shortages have made this high-pressure work even more stressful. When it comes to fulfilling […]
Like most industries today, the federal government is seeking new ways to streamline processes, deliver superior services, and advance infrastructure for the digital age. However, there are several labor-related challenges to overcome — particularly for the IT workforce. First, there is an ongoing talent shortage across industries, increasing competition between the government and private and […]