We are living through times of transition, with technological advancements enhancing the daily operations of almost every industry and human-tech augmentation becoming practical for workforces worldwide. In particular, artificial intelligence (AI) is transforming how industries, including electric utilities, manage their field operations. AI’s ability to analyze vast amounts of sensor data in real-time allows decision-makers […]
Without proper IT support, getting new rugged devices to employees across the entire enterprise can significantly strain your IT department — especially if those workers aren’t centralized in a single location. If your organization has field crews, deployed workers, or a nationwide network of facilities to contend with, the complexity of end-user device deployments in […]
Time is of the essence for emergency medical services (EMS). Yet, nearly half of EMS professionals say their response time to critical 911 calls has increased. This is the result of 86% of departments experiencing staffing challenges in recent years. Staffing shortages have made this high-pressure work even more stressful. When it comes to fulfilling […]
Like most industries today, the federal government is seeking new ways to streamline processes, deliver superior services, and advance infrastructure for the digital age. However, there are several labor-related challenges to overcome — particularly for the IT workforce. First, there is an ongoing talent shortage across industries, increasing competition between the government and private and […]
Government professionals are well versed in getting the most out of limited resources. This includes municipal, county, or state employees who focus on information technology (IT) within local or state government entities. These dedicated personnel deploy a range of mission-critical IT solutions that include end-user support, troubleshooting tech problems, and deploying new devices. And they […]
Field services is a dynamic job where no two days are alike, as the technicians often encounter unexpected situations upon arrival at a customer’s site. These troubleshooters face the unknown daily and must be prepared to pivot and adapt quickly as new issues, needs, and requirements arise. Work orders may provide a basic roadmap for […]
More and more companies in the construction industry are engaged in digital transformation initiatives. By integrating advanced technologies like AI, 5G, and the IoT, these transformations have the potential to help companies overcome labor and other challenges and gain a competitive edge. Let’s explore the challenges facing the construction sector and the role of digital […]
Electric cooperatives have long been the backbone of rural America, providing essential utilities to their communities. According to the National Rural Electric Cooperative Association (NRECA), cooperatives power 56% of the United States landmass and provide electricity to 42 million people, including 92% of counties with persistent poverty. And now, more than 250 electric cooperatives are […]
In healthcare, trust between a patient and their healthcare team is paramount. Healthcare professionals know that protecting patients’ privacy is imperative to establishing that trust. However, the growing prevalence of cloud computing and mobile technology in healthcare complicates maintaining that privacy. This is especially true when it comes to home healthcare. Doctors and nurses working […]
Field service technicians recognize the gaps that exist in their technology toolkits. They know what they have to work with, keep up with the new solutions being used in the field, and maintain their own wish lists of solutions and tools they wish their companies would invest in. Digital transformation and advanced technologies are changing […]