Why training remote employees is essential for work efficiency

The pandemic has turned many employees to remote workers. This drove companies to ensure that remote employees have and are operating devices, like mobile phones, computers, laptops, tablets, rugged devices etc., in their homes as through these devices there can be easy communication, training sessions and other work-related activities conducted on a daily basis. The following article lists five ways through which training remote workers can fuel significant improvement in their productivity.

Despite executing tasks from different locations, remote employees can play a major role in the success of any company. Hence, training them is as important as training regular employees. They can be the liaison with clients, carry out financial activities, accumulate big workloads that require large file sharing, and deliver the services of any company, among others.

Nowadays, it is possible to work remotely to execute many different works. Most importantly, remote employees are part of the business ecosystem that makes the business operate and thrive.

Teach and update digital skills

One thing all remote employers have in common: they rely on digital resources to execute their work. Most of the time, they use generic digital resources and other times specific software programs according to the professional field. In any case, each program has been adapted to run every specific company. Hence, remote employers need to be familiar with such adaptations. The only way to do it is by getting proper training.

Also, they might need to operate multichannel customer service software, access central databases to obtain information, and more. Although they may know, digital tools are constantly evolving. Hence, training them for using these resources should be evolving and getting updated too. They should know how to use residential proxies or VPNs, check VPN reviews, and choose one to use to log in to the company’s network from anywhere in the world.

Foster a sense of community

Although remote employees work from different locations, they still may get in touch with regular workers. In many cases, they need to get support and information from them to carry out their activities. If they do not get the proper training, that can create a huge gap with their employers and workmates. With proper training, it is possible to foster a sense of community and a sense of belonging to the group. That can motivate employers to be more creative and efficient. And when they combine that sense with the comfort of working from home, they can deliver excellent results.

Provide independence and flexibility

Depending on the specific job, remote workers can work from different locations and different schedules with other time zones. They could be executing their jobs while central corporate offices are closed. When they get the proper training they can be more independent and able to solve problems without help when they arise. It doesn’t matter the schedule they choose.

In addition, central offices also get the flexibility to hire talented people from all around the world. As a result, efficiency comes in both ways.

Ease supervision activities

Remote employees also need supervision and sooner or later they need to deliver part of their work to the central offices. That could be reports, summaries, researches, and more. In this sense, when they get the proper training they get to know the routes and can deliver their work faster and more efficiently. The routes may include people, handling software programs, use communication services, and similar.

On the other side, training allows employers to get to know and familiarize themselves with remote employers. As a result, they can collect valuable information on how to deal with remote workers and know what to expect from each one of them.

Familiarize with business culture

Every business has a culture that employers need to share to fit in. When remote employers get trained, they also have the opportunity to explore and learn about that culture. That can make them feel more comfortable when they share it. But also, that can clear up the situation to determine if they are the best selection for the position they were hired for. Instead of waiting too many weeks or months, employers and employees can evaluate that during the training. In the end, the candidates that successfully approve the training will have the chance to work feeling much better. That fosters efficiency and productivity.

We are in an age that relies on remote employees as much as on-site workers. That is mostly possible due to digital technology. But it also brought new challenges to ensure that they remain creative and productive to deliver what businesses need. One of the most effective ways is to train them with the best resources and treat them as well as regular employees.

Hanah Payne is an HR specialist with three years of experience in creating, implementing, and evaluating all human resource department policies, procedures, and structures.


This article was written by Emily Payne from BenefitsPro and was legally licensed through the Industry Dive publisher network. Please direct all licensing questions to legal@industrydive.com.