Outfitting Mission Linen Supply for Success on the Road With TOUGHBOOK
With 35 facilities and 500 sales routes in the United States, Mission Linen Supply prides itself on being a one-stop-shop for hospitality, medical and industrial businesses looking for work uniforms, linen rentals, direct sale products and facility supplies and services. Its customer-focused mission to deliver timely goods and services means Mission Linen Supply must rely on technology that can support its mobile workforce wherever, whenever.
When the devices that the company’s route drivers used were phased out of production, Mission Linen Supply needed capable mobile devices that could not only survive bumps and drops but also support the daily activities of its drivers, while seamlessly integrating with existing enterprise software systems. After working with trusted Panasonic reseller, DecisionPoint, the TOUGHBOOK L1 tablet was chosen for its rugged capabilities, compact size, and Verizon 4G LTE network connectivity.
Streamlining Operations with Rugged Technology
Mission Linen Supply had relied on paper-based route accounting and management processes before transitioning to mobile devices. Before deploying the TOUGHBOOK L1, Mission Linen Supply’s route drivers juggled both a mobile phone and tablet during their workday.
Now, with the deployment of the TOUGHBOOK L1, Mission Linen Supply has been able to streamline its technology, enabling the company’s route drivers to complete everything from daily route mapping and on-site sales transactions to data input and last mile delivery optimization with one rugged tablet.
Leveraging a Trusted Support Ecosystem
Mission Linen Supply deployed 556 TOUGHBOOK L1 tablets to route drivers across five states. Backed by Panasonic productivity+ and the ProServices support team, the company is now set up for long-term success with a rugged mobile workforce solution flexible enough to future-proof operations.
For more information on Mission Linen Supply’s deployment of Panasonic TOUGHBOOK® devices, download the full case study here.