The True Cost of Mobile Computer Failure

Defense and civilian agencies rely on mobile technology in all types of challenging environments from patrolling the sea in rough waters to the heat and dust of a battlefield. But when a mobile computer fails in the field, the resulting downtime can have an enormous impact. Failure costs money, requires valuable IT support time, results in reduced productivity, and in some cases, can lead to mission failure and even put the user’s life in peril.

Investing in a mobile solution requires evaluating more than the just technology acquisition costs. Evaluating devices for their durability and reliability is key in lowering your total cost of ownership, and ensuring your device will perform when it matters most. Analyst data shows rugged laptops and tablets deliver a higher return on investment than consumer-grade devices with a lower total cost of ownership. Mobile computers that are purpose-built for the way they are intended to be used will better serve workers and their organizations over the long run. While consumer grade, off-the-shelf computers work for certain applications, they are not designed for the harsh conditions that many workers encounter in their everyday work lives.

Whether you will use your device for security checkpoints or on the battlefield, it’s important to consider all of the ways and places your device will be used on the job. Looking for key durable features will ensure your device can stand up in all your potential work environments, enhance productivity, and provide a reliable solution in even the most critical of situations.

To learn more about how to lower your total cost of ownership and the questions you should be asking as your agency evaluates potential mobile computing products, take a look at our recent whitepaper, “Mission Critical: The True Cost of Mobile Computer Failure”. For more information on Panasonic’s rugged computers and tablets, visit