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Rugged devices are reliable and sturdy, but what makes them even stronger is the product planning, deployment, security, repair and replacement services behind them. In this episode Host Barry Ross, senior product and marketing manager at Panasonic, and Walt Chantlos, national sales manager at Panasonic ProServices, discuss the importance of customer support and feedback, and how professional services (ProServices) play a crucial role in the success of any mobile deployment.
