Pita Pit Selects Stingray III POS for All U.S. Restaurants

Pita Pit USA, one of the fastest-growing fast-casual restaurant franchises in the country, began looking for a new POS solution after its current hardware reached the end of its lifecycle.  The fast-casual chain examined a number of different POS hardware options, prioritizing ROI and staff engagement with the POS terminal.

“POS hardware failures can have a severe impact on a franchise’s bottom line. Because of this, we created a criteria for our new POS solution focused on reliability, longevity, flexibility and support,” said Mick Gray, Pita Pit, Director of IT Services.

Based on this criteria, the franchise ultimately chose Panasonic’s enterprise-grade Stingray III POS terminal for its 250+ restaurants throughout the United States, aiming to provide franchisees with a long-term investment that will deliver high ROI and low TCO.

The new Panasonic Stingray III is an enterprise-grade POS device featuring an all-in-one flexible, modular design, and is compatible with a variety of Microsoft Windows operating systems. The Stingray III’s versatile design features interchangeable touchscreens, allowing easy customization to meet individual retailer requirements.

The Stingray III’s design and installation flexibility allows franchisees to easily mount the system regardless of a restaurant’s pre-existing architecture. The increased modularity of the terminal also makes servicing and replacing parts a simpler process, allowing the workstation to be easily maintained, reducing total cost of ownership and increasing ROI.

“We required a solution that allowed us to modify how and where staff engage the POS in order to better serve our customers without any additional construction,” said Gray. “The Stingray III’s mounting flexibility enabled us to implement a new configuration: one POS terminal in the front of the restaurant for walk-ins and one in the back for catering pick up and payment. The Stingray III’s slim and sleek design frees up valuable countertop space, giving each restaurant a cleaner feeling.”

The rollout of Stingray IIIs has been managed by Restaurant Service Solutions (RSS), a nationwide provider of Panasonic quick service POS and technology solutions. RSS provides the hardware, staging and installation services, and will also serve as a central point of contact for technical support.

More information about Panasonic Food Services Solutions is available online.