Why Utility Technicians Need Rugged Computers at Power Generation Sites

Whether it’s a power plant location or a remote field of solar arrays, power generation sites are large-scale installations that present unique challenges for any utility technician. Their sheer size and location far from developed areas can complicate connectivity, while at the same time, there is more equipment and sensor data than ever to process. Renewable energy generation sites in particular have variable production data that utility technicians must be able to access, such as weather impacts on solar or wind power generation.

The growing digitization of assets means these challenges are expanding. In fact, with the expansion of distributed energy resources (DERs), utilities are now managing 10 times more assets than they were 20 years ago. Add to this the fact that power generation sites can be harsh environments for consumer-grade electronics, and it’s clear that utilities need the toughest solutions available.

That’s where the Panasonic TOUGHBOOK series comes in — these rugged laptops can handle the challenging conditions at power generation sites, from conventional power plants to solar farms to those in the renewable energy business. Let’s explore why these devices, such as the TOUGHBOOK G2 tablet, are the right choice for electric utility inspections, maintenance, and repairs.

1. Rugged computers maintain reliable connectivity

Utility-scale power generation sites are typically large installations, and this is particularly true for renewable energy sites. Most utility-scale solar sites average around 3,000 acres in size. They’re often located far from population centers where there is ample available land — think of open deserts with rows of solar arrays. 

Similarly, wind turbines are usually sited in remote locations to take advantage of the right wind conditions, and expansive open spaces to optimize performance. Renewable energy generation sites may also include sizable energy storage installations, and these are increasingly more common as electric utilities expand renewable generation in their portfolios. The more solar and wind generation there is, the greater the need to store more energy for when the sun isn’t shining, and the wind isn’t blowing. 

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When a utility technician is working in a remote location such as a renewable generation site, they need rugged computers that can stay connected or else vital inspection, diagnostics, and maintenance tasks can’t be completed. Renewable energy technicians must access real-time production data to evaluate energy output. They analyze mean time between failures (MTBF) and run diagnostics, and if a repair is needed, workers must be able to communicate with their office to order parts and technical assistance. 

TOUGHBOOK computers offer connectivity features that keep utility technicians connected no matter how remote their location is. The TOUGHBOOK G2, for example, is enabled for Wi-Fi 6E, Bluetooth v5.3, and optional 4G LTE or 5G.  They also have dual pass-through antennas, which can maintain connectivity even when it’s difficult to get a signal. These features are crucial for keeping renewable energy technicians connected even in a massive solar farm or at the top of a wind turbine.

2. Rugged laptops handle harsh environments

Not only are power generation sites in remote locations, they’re often challenging environments for consumer or commercial-grade electronics. Renewable installations may be in a sun-drenched desert or a wind-swept plain. Conventional power plants can be tough on electronics as well — these are heavy industrial environments that can take a toll on commercial tablets and laptops.

TOUGHBOOK laptops and 2-in-1s, however, are purpose-built for demanding environments like power generation sites. They’re 72% more reliable than other rugged computers, and they can withstand not only dust and dirt but also vibrations and even drops. The TOUGHBOOK G2 meets MIL-STD-810H, MIL-STD-461G and IP65, so utility staff can be confident in their ability to handle harsh conditions. 

TOUGHBOOK screens are also designed to function in these challenging locations: they’re responsive when utility maintenance workers are wearing gloves, they’re viewable in bright sunlight, and they’re resistant to raindrops. Workers in the field don’t have to worry about the weather or fumbling with their gloves to operate their TOUGHBOOK.

Battery life is another critical feature. For example, the TOUGHBOOK G2 offers up to 15 hours of battery life, so utility technicians can conduct maintenance without worrying that their battery will run out. And, like all TOUGHBOOK computers, this tablet features hot-swappable batteries, which means changing devices isn’t necessary even during long-duration maintenance activities.

3. Modular rugged laptops do it all with just one device

Being able to rely on one device for inspection and maintenance tasks is extremely valuable for utility technicians — whether they’re at a renewable generation site or a conventional power plant, these employees can’t be juggling multiple devices in the middle of their work. They need to run diagnostics and analyze data quickly, and when a component is required for repairs, they need to communicate with colleagues and access inventory immediately. 

The right solutions for utility staff are modular rugged computers that can address a variety of tasks with just one tablet or laptop. That’s why the TOUGHBOOK series features expansion areas and a range of accessories to complete any sort of function in a power generation setting. The TOUGHBOOK G2 has two expansion areas and quick-release SSDs providing up to 84 different combinations. They can be configured with a fingerprint reader or barcode reader, or employees can attach a keyboard to turn them from a tablet to a laptop-style device. 

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For utility workers in the field, vehicle docks, routers and mobile printers make it possible to function like an office on the road, connected to just one computer. This efficiency is critical for utility technicians driving hours to a remote site to conduct maintenance or handling a full range of tasks at a power plant. It means greater productivity for any technician at any type of power generation site. 

Electric utilities need computers as powerful as their output

By keeping utility technicians connected, rugged computers such as Panasonic’s TOUGHBOOK G2 ensure these employees can access the data and networks they need to diagnose equipment and communicate with their colleagues. Rugged laptops keep working in sun or rain, in dusty or dirty environments, and even when dropped or exposed to vibrations. Their modularity also means that a technician can accomplish multiple tasks with just one device, delivering high-quality, uninterrupted service in an already challenging environment. 

Power generation is a tough job, so utilities need computers that work just as hard — and nothing works harder than the Panasonic TOUGHBOOK series.

Learn more about how Panasonic TOUGHBOOKS supports power generation site maintenance.