Backward Compatibility is Key for Public Sector Tech Investments
When it comes to technology, it seems like there is always something new just around the corner. The expected lifecycle of any product seems to be ever-shrinking, and as soon as you upgrade, your purchase is made all but obsolete by the next hot new product.
This is an annoyance for the average consumer, but it’s a serious problem for public sector organizations looking to invest in new technology solutions. Most government agencies are limited as to how often they can make technology investments. Often, these purchases are made using grant funds or one-time legislative appropriations. As a result, this technology can’t just be sold or thrown away when the next new thing comes along – it has to deliver reliable long-term value for its entire lifecycle. When new technology purchases are possible, these new devices generally must be integrated alongside older models and work together seamlessly.
With our focus on building professional solutions for government and commercial enterprises, Panasonic understands this challenge our customers face and addresses it in several ways. First, our products are built to last. From our Toughbook and Toughpad mobile computers known around the world for their legendary durability, to our SOLID SHINE Series line of lamp-free projectors for schools and universities that can deliver up to 10 years of 24/7 operation without the need for lamp or filter maintenance, Panasonic’s broad range of high-quality products are designed to meet specific business needs and give our customers a high return on investment and low total cost of ownership.
Backward compatibility is also a must-have. Sometimes called downward compatibility, backward compatibility means that a new product is still able to work with older versions of the same model. Although it’s a relatively simple concept, many technology manufacturers fail to address backward compatibility with their products, especially those marketed toward everyday consumers. Panasonic recognizes the importance of backward compatibility, and you’ll see this built into many of our new products.
For example, our new Arbitrator 360° HD mobile digital video evidence collection system is one of the most advanced pieces of public safety technology ever made, with the ability to capture high-quality video evidence in 1080p Full HD resolution. But even with its state-of-the-art features, it remains backward compatible with previous models.
The back-end server for our Arbitrator system, the SafeServ Evidence Management Software Suite version 9.0, is able to receive, search and play back evidentiary videos recorded from any Arbitrator 360° video processing unit model, and manage all evidence equally. SafeServ also can ingest and manage video from Panasonic’s WV-TW310 Series wearable camera systems, as well as digital evidence including still images and IP surveillance video footage, to serve as a one-stop comprehensive evidence management system.
As a global leader in technology research and development, Panasonic is always working on innovative and cutting-edge products to help our customers in new and exciting ways. However, we haven’t forgotten the challenges many of our customers face, especially in today’s economy, when it comes to funding new enterprise technology. If you ever have questions about the long-term value of any of our products, including their backward-compatibility, please reach out.
For more information about the Arbitrator 360° HD mobile digital video evidence collection system, watch this in-depth video featuring Panasonic’s Stacy Austin at the recent International Association of Chiefs of Police conference.